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Refund & Cancelation Policy

We strongly encourage our guests to buy tickets in advance using our website to guarantee your desired date and time-slot, however walk-ins are welcome with time slots being subject to availability. Time slots are limited to 50 guests at a time and are booked in 60 minute increments. It is important that you arrive 10 minutes early to ensure that you begin your experience on time. 

All sales are final however we allow you to reschedule your time slot. We will not issue refunds for cancellations, lost tickets or lost gift cards. 

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